Rules for processing enquiry data
This policy applies to data that a user voluntarily submits through the form on nexronik.kz. It reflects the actual operation of the form and the general requirements of the laws of the Republic of Kazakhstan.
1. Data controller
The data controller is SynTech Sole Proprietorship, operating under the Nexronik brand. Contact for data processing enquiries: support@nexronik.kz.
2. Data we process
When submitting the form, a user may provide:
- name;
- phone number, email, username, or messenger link;
- selected service area;
- description of the request;
- record of consent and the version of the policy accepted by the user;
- date, time, and technical identifier of the enquiry.
To protect the form and limit automated submissions, the server may also temporarily process technical request information, including the IP address. The rate-limit identifier is stored in pseudonymised form.
3. Purposes and basis of processing
The data is needed to receive the enquiry, clarify the request, contact the user, prepare a proposal, and keep the form secure. Processing is based on the consent given before the request is submitted.
We do not use form data for bulk marketing messages without a separate legal basis or consent.
4. Processing and storage
For the stated purposes, data may be collected, recorded, organised, used for communication, transferred to authorised infrastructure providers, protected, corrected, and deleted.
The enquiry record is stored in protected server storage and sent to Nexronik corporate email. Data is retained only for as long as necessary to process the enquiry and meet related legal obligations, after which it is deleted or anonymised.
5. Services and possible transfers
Google Workspace is used for corporate email. Processing by the email infrastructure provider may involve transferring data to other jurisdictions to the extent required to deliver and store the message. By submitting the form and accepting this policy, the user agrees to such processing for the purpose of the enquiry.
Access is limited to people and providers who need it to process the enquiry, operate the service, or protect it. We do not sell data collected through the form.
6. Data protection
We use organisational and technical safeguards, including encrypted connections, access controls, request validation, automated-submission protection, service event logging, and restricted server storage.
No method of transmission or storage eliminates all risk. If an incident is identified, we act in accordance with applicable requirements and the actual nature of the event.
7. User rights
A user may request information about the processing of their data, correction, cessation of processing, or deletion, and may withdraw consent unless otherwise required by law or connected with an outstanding obligation.
Send your request to support@nexronik.kz. To avoid disclosing data to an unauthorised person, we may ask you to confirm your connection to the enquiry.
8. Policy changes
This policy may be updated when the form, infrastructure, or legal requirements change. The current version is published at this address with its update date.
The official text of the Law of the Republic of Kazakhstan “On Personal Data and Its Protection” is available in the Adilet legal information system.
Have a question about your data or enquiry?
Email support@nexronik.kz