Accept inquiries
Collect data through a clear flow and route the inquiry to the appropriate system.
BOT / FLOW
Bots and automation of repetitive operations
We turn recurring actions into manageable workflows: inquiry intake, notifications, statuses, checks, and data exchange between systems.
Starting price from 250 000 ₸
01 / Business Challenges
What this service area
helps you solve.
We first define a valuable business outcome, then select the solution scope and tools.
Send notifications
Notify customers and employees about events, statuses, and required actions.
Eliminate duplicate entry
Transfer agreed data between the bot, CRM, website, and internal services.
Standardize operations
Turn frequent manual actions into a consistent, verifiable process.
02 / Scope of Work
From analysis
to launch.
The final scope depends on the challenge. Before work begins, we define what is included, where the boundaries lie, and how the result will be accepted.
- 01
Workflows and conversation map
- 02
Command and state interface
- 03
Server-side logic
- 04
Integrations and webhooks
- 05
Management panel if required
- 06
Logging and failure handling
- 07
Testing and launch
03 / Process
Four stages.
Interim results stay visible.
Each stage ends with a clear result and a decision on the next step.
- 01
Identify repetitive work
Identify operations, rules, participants, and situations that require manual oversight.
- 02
Design the workflow
Define commands, states, errors, and data transfer between systems.
- 03
Implement the logic
Develop the bot, server-side components, integrations, and required management tools.
- 04
Test exceptional cases
Test normal and error branches, launch the solution, and monitor the first real workflows.
04 / Estimate
Starting prices.
Exact scope after discussion.
The timeframe depends on the number of workflows, roles, and external systems. Before starting, we define the first working version and subsequent stages.
Turnkey bot development
We design user flows, the interface, and server-side logic, then integrate the bot with your CRM, website, and internal services.
from 250 000 ₸per project05 / Automation example
Nexronik MDM
The system automates device policies, OTA processes, data exchange, requests, and telemetry. We publish only verified technical metrics.
06 / FAQ
Questions
before we begin.
Is an existing API required?
Not always. If there is no external API, we first assess permitted integration methods and constraints. We do not build in unsafe workarounds.
Can the bot work without a CRM?
Yes. A dedicated database and panel are sufficient for a small workflow, but we still design the storage model and access controls in advance.
Which channels are supported?
We select the channel according to the task and its official capabilities. We use the Bot API for Telegram; other platforms are assessed separately.
How are keys and access credentials protected?
We do not place secrets in client-side code, we restrict integration permissions, and we provide for secure key rotation.